Win more chargebacks. Spend less time doing it.
Practical guides, real numbers, and honest comparisons. Written for merchants who are tired of losing money to disputes.
Featured
What Are Chargebacks? The Complete Guide for Merchants in 2026
A chargeback is when a customer asks their bank to reverse a transaction. It sounds simple. In practice, it's a $40B/year problem that most merchants handle wrong. Here's what you need to know.
Why Chargeflow Charges 25% (And What That Actually Costs You)
Percentage-based pricing sounds fair — you only pay when you win. But run the numbers on $50K in annual chargebacks and the picture changes fast. We did the math.
How to Win Your First Stripe Dispute: A Step-by-Step Walkthrough
You got the email. Stripe says a customer disputed a charge. Now what? Here's exactly what to do in the next 72 hours to maximize your chances of winning.
Weekly Intel
Visa Compelling Evidence 3.0: The Evidence Checklist That Wins 10.4 Disputes
CE3.0 tells you exactly what evidence wins a Visa fraud chargeback: two clean prior transactions, two matching data points, inside a 120 to 365 day window. Most packets miss on at least one. Here is the checklist.
AI Agents Are Buying From Your Store. The Chargebacks Are Next.
Agentic commerce is live on Visa and Mastercard rails, and no dispute category covers an AI agent that buys the wrong thing. Here is what that means for your fee bill and your dispute ratio.
You Won the Chargeback. Then the Pre-Arbitration Hit.
Your representment won, the money came back, then the issuer filed pre-arbitration and the fees started. Here is what escalation actually costs, how to price the decision, and when folding is the smart play.
Mastercard First-Party Trust: Stop Friendly Fraud Early
Mastercard's First-Party Trust program can kill a friendly fraud chargeback before it is filed. The matching mechanics, the two integration paths, and the data gaps that stop merchants from qualifying.
Visa's 1.5% dispute threshold is now live
Visa's excessive-dispute threshold dropped from 2.2% to 1.5% on April 1, 2026 (US/CA/EU merchants), with monitoring at 1,500 disputes and an $8 fee per dispute ...
Visa's new 1.5% chargeback threshold is already in effect
Visa Tightened Its Dispute Threshold to 1.5%...
Stripe Smart Disputes: What It Handles and What It Misses
Stripe Smart Disputes automates chargeback responses — but it can't see outside Stripe. Here's what it covers, where it falls short, and how to fill the gap.
Visa's chargeback threshold just got 30% stricter
Visa's VAMP excessive-dispute threshold dropped from 2.2% to 1.5% on April 1, 2026 — the 0.9% event-fee line hits even sooner.
Subscription Chargebacks: Auto-Renewal Disputes Are Spiking
Subscription chargebacks are surging in 2026 as regulators and issuers scrutinize auto-renewal billing. Here is why disputes spike and how to fight back.
The Chargeback Squeeze: Visa and Mastercard 2026 Rules
Automated fraud tooling is now cheap enough to hit any online store. Here's what 2026 data shows and five fixes you can apply this week.
Stay ahead of chargebacks
Weekly insights on dispute trends, new reason codes, and tactics that work. No fluff.
No spam. Unsubscribe anytime.